Skip to content

Set From address in Outlook Classic

There are several situations where a function in DPG COM AddIn (Classic Outlook) requires that your From address in Outlook is a secure email address. The following shows how to use Outlook to change your From address.

  • Open a new email window (New Email).
  • Select the Options tab in the toolbar.
  • Select the Show From checkbox – this displays the From field at the top of the email window.
  • Click in the From field. You can now choose between the available accounts you have added in Outlook.

If the address you want to send from is not visible, but you know you have permission to send on behalf of or as another address (e.g., a shared mailbox), you can:

  • Click on From.
  • Select Other Email Address….
  • Enter the email address manually.

If you have permission to send from that email address, it will work — otherwise you will receive an error when sending.

Permanent change

If you want to permanently change the From address - e.g., if you have multiple accounts in Outlook and want to change the default From address, do the following:

  • Select File > Account Settings > Account Settings…
  • Under the Email tab, select the account you want to send from by default.
  • Select Set as Default.

The default selection is now changed. This only applies to new emails — replies will still use the account the email was sent from.