Guide to renewing organization certificates (MitID Erhverv)
Contact information
Contact information
DPG Service Center
servicecenter@sikker-post.dk
+45 70 20 62 80
Timengo DPG
Lautrupvang 1
2750 Ballerup
Denmark
Website
This guide describes how to renew organization certificates used in the DPG solution. At the bottom of the page you can watch a video that walks through the procedure.
Regarding existing certificates
If you already have an active certificate in the DPG solution on the same email address for which you are renewing an OCES3 certificate, please be aware of the following:
As soon as you have downloaded the renewed OCES3 certificate, the certificate must be installed in the DPG solution immediately.
If you do not do this, there is a risk that one or more of your system integrations or secure mail will be affected or stop working entirely.
You can find detailed information from MitID Erhverv about how to order and download organization certificates here:
How to do it
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To get started renewing Organization certificates, you must first log in to the business administration for MitID Erhverv with a MitID user who has the role 'User Administrator':
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Select Certificates, search for the desired certificate profile, and then select Edit certificate profile.
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Minimize the Master data section, expand the Certificates section, and select Renew certificate.
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Select Renew in the Renew certificate window:
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You will then be asked to log in with MitID.
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Select Next in the Issue your certificate window.
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Accept the terms for renewal in the Terms window, and select Next.
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The Password for your certificate window is now displayed. Here it is VERY IMPORTANT that you copy the renewed certificate's password and save the code in a safe place! Without the code, the certificate cannot be used, and the code cannot be regenerated. Select Next:
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The Download certificate window is now displayed. A Save as... dialog will probably appear automatically, but if this does not happen, you can select the Download certificate link on the page.
It is VERY IMPORTANT that you also save the certificate's .p12 file in a safe place, as the certificate file cannot be regenerated. When you have selected a location to save the certificate file, you can optionally change the file name.
Finish by selecting Save.
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Complete the process by selecting Close in the Download certificate window.
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You are now returned to the Certificates overview. You have completed the certificate renewal, and the renewed certificate is ready to be installed in the DPG solution.