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Guide to ordering organization certificates (MitID Erhverv)

Contact information

Contact information

DPG Service Center
servicecenter@sikker-post.dk
+45 70 20 62 80

Timengo DPG
Lautrupvang 1
2750 Ballerup
Denmark
Website

This guide describes how to obtain organization certificates for use during DPG installation. At the bottom of the page you can watch a video where the procedure is reviewed (in Danish).

Regarding existing certificates

If you already have an active certificate on the same email address that you are ordering an OCES3 certificate for, you should be aware of the following:

As soon as you have received the new OCES3 certificate, you must deliver the certificate to your current suppliers.

If you do not do this, there is a risk that one or more of your system integrations will be affected or stop working completely!

You can find detailed information from MitID Erhverv about how to order an organization certificate and download an ordered organization certificate here:

MitID help site

How to proceed

  1. To get started with ordering Organization Certificates, you must first log in to business administration for MitID Erhverv with a user who has the role 'User Administrator':

    Log in

  2. Select Certificates, and then Create certificate profile.

    Create certificate profile

  3. Fill in the certificate profile with the relevant data.

    We recommend setting Certificate name to the same as you specify in Email address in certificate.

    You must remember to specify a contact person for your certificate. The contact person will also be the one who receives email about the certificate's issuance.

    Create certificate profile

  4. Under Certificates, specify the following settings:

    Field Content
    Types of certificates OCES Organization Certificate
    Method for identification One-time code
    Method for issuance Internet browser
    Publication of certificate Select the checkbox Add certificate to the public certificate database

    Important

    The certificate must appear in the public certificate database to function optimally in DPG.

    Certificates

  5. Complete the order by selecting Create certificate profile and order certificate.

    Order certificate

  6. Read through the information and verify that everything is as expected.

    Important

    It is VERY important that the email address in Email address in certificate is 100% identical to the name of the mailbox created for this purpose.

    If everything is as expected, select Confirm creation.

    Confirm certificate order

  7. Select View to see your One-time code, and save the code for later (or forward it to the certificate's contact person).

    Please note that it is not possible to see the one-time code after you click OK.

    View one-time code

    Select OK to close the One-time code window.

  8. Validate email by clicking on the validation link in the email received in the mailbox the certificate is issued to:

    Validate email

  9. Select Validate email.

    Validate email

  10. Email validation is now approved.

    Validate email

  11. Open the email that the certificate's contact person has received from MitID. Sender is:
    MitID Erhverv <noreply@mitid-erhverv.dk>.

    Select the link in the email under Get the certificate issued here:

    Get certificate issued

  12. Enter the one-time code from step 5, and select Next.

    Enter one-time code

  13. Read and accept the applicable terms regarding MitID/OCES certificates.

    Accept terms

    Select Next.

  14. Select View to see the password for the new certificate, and save the code in a safe place.

    The code must be used EVERY time the certificate needs to be installed in the future. We recommend using the Copy to clipboard button to avoid errors when copying.

    Important

    It is not possible to see the password after you select Next.

    Select Next to issue the certificate.

    Issue certificate

  15. Your browser should now download the certificate, and it will probably be in the Download or Downloads folder. If it is unexpectedly not there, you can select the Download certificate button to download the certificate.

    Important

    It is not possible to download the certificate after you have selected Close!

    Confirm that you have downloaded the certificate, and select Close.

    Issue certificate

  16. The certificate is now issued.

    Issue certificate

Video

The video is in Danish.